Corporate Profile

Ctrip.com International, Ltd. (the “Company”) is a leading provider of online travel and related services, including accommodation reservation, transportation ticketing, package tour and in-destination services, corporate travel management, and other travel related services. The Company has gone through rapid growth since its inception in 1999 and become one of the largest travel service providers in the world. In 2018, its online travel agencies collectively generated approximately RMB725 billion (USD105 billion) in gross merchandise value.
 
  • The Company provides one-stop travel services through Ctrip and Qunar as OTA brands in China:
    • Reservation services of more than 1.4 million hotel and hostel properties, and more than 1.2 million vacation rental properties around the world.
    • Ticketing services including air, train, bus tickets and other transportation services. Its platforms cover more than 2 million global air routes connecting over 5,000 cities in over 200 countries and territories, train tickets across 33 countries, and bus tickets connecting more than 3,000 bus stations in China.
    • Vacation packages, guided tours, and in-destination services including insurance, visa services, attraction tickets and local activities, covering over 3,000 destinations in more than 160 countries and territories.
    • Products from more than 25,000 global open platform partners.
  • The Company provides travel services to non-Chinese customers mainly through two brands:
    • Trip.com, an online travel agency for global consumers, provides travel services in 19 languages and 23 local sites.
    • Skyscanner, a leading global travel search site, provides travel products in over 30 languages and 70 currencies.


The company offers its services through an advanced transaction and service platform consisting of its mobile apps, Internet websites and centralized, toll-free, 24-hour, multi-lingual customer service centers. The company is incorporated in the Cayman Islands, and employs approximately 45,100 employees.