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Corporate Profile

Ctrip.com International, Ltd. is a leading provider of accommodation reservation, transportation ticketing, package tour and corporate travel management and other travel-related services in China. It has gone through rapid growth since its inception in 1999 and become China’s largest travel company. Ctrip, along with its invested companies, generated more than RMB350 billion in gross merchandise value in 2015. The Company is currently listed on the NASDAQ with a market cap of roughly $20 billion, which makes it one of the world’s largest online travel agents.

  • Ctrip is the largest consolidator of hotels and other accommodations in China in terms of volume of rooms booked. Ctrip covers approximately 500,000 hotels in China and approximately 750,000 hotels abroad.
  • Ctrip is also the largest transportation ticket booking platform in China, which offers ticketing services including air, train, bus tickets and other transportation services. It operates a centralized reservation system and a highly efficient fulfillment infrastructure. Ctrip works with all domestic airlines and over 320 international airlines, with air ticketing products covering over 220 countries and territories, 3,600 international cities and 8 million routes.
  • Ctrip also helps customers book vacation packages and guided tours, covering all popular domestic and international destinations. It provides a variety of travel-related destination services including insurance, visa services, attraction tickets and local activities.
  • In addition, the Ctrip Corporate Travel Management Business Unit helps corporate clients effectively manage their travel requirements and save significant travel expenses.


The company offers its services through an advanced transaction and service platform consisting of its mobile apps, Internet websites and centralized, toll-free, 24-hour customer service center. Transactions through mobile platforms account for approximately 70% of our transaction volume.

The company is incorporated in the Cayman Islands and conducts substantially all of its operations in China. The company currently employs over 30,000 people. With its operational headquarters in Shanghai, Ctrip has branches in other 16 major cities in mainland China, including Beijing, Guangzhou, Shenzhen, Chengdu, Qingdao, Shenyang, Xiamen, Hangzhou, Wuhan, Nanjing, Sanya, Chongqing, Lijiang, Xi’an, Tianjin and Kunming. We also have offices in Hong Kong, Taiwan, Japan, Korea, America, Singapore and Thailand.